BRIDGE ARK Group – PRIVACY POLICY

Last updated: 1 December 2025

Bridge Ark Group Ltd (“Bridge Ark™”, “we”, “us”, “our”) is committed to protecting your privacy.
We operate with discretion, respect, and confidentiality—values that guide every interaction with owners who are considering their next chapter.

This privacy policy explains what information we collect, why we collect it, how we use it, and the rights you have under UK data protection law, including the UK GDPR and Data Protection Act 2018.

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1. Who We Are

Bridge Ark Group Ltd
Registered in England & Wales. Company Registration No:
Registered office: [Insert your chosen registered address]
Email: info@bridgearkgroup.com
We are the data controller for the personal information we process.

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2. Information We Collect

We collect only the information required to deliver our services with professionalism, confidentiality, and care.

2.1 Information You Provide Directly

Examples:

• Full name, email address, phone number
• Business name and business information
• Details submitted via our Application Form, Exit Clarity Session questionnaires, or any other onboarding documents
• Payment information when booking the Bridge Ark Exit Clarity Method™ Session (processed securely by Stripe—Bridge Ark™ does not store card details)
• Any information you voluntarily share with us during calls, consultations, or written communication

2.2 Information Collected Automatically

When using our website, we may collect:

• IP address
• Browser type
• Device information
• Pages visited and time spent on site
• Basic analytics (via privacy-compliant settings)

We do not use aggressive tracking, behavioural profiling tools, or intrusive advertising cookies.

2.3 Sensitive Information

We do not intentionally collect sensitive personal data.

If you choose to share details about your personal goals, emotional considerations, succession concerns, or transition-related experiences, these remain confidential and used exclusively to support your clarity session or advisory engagement.

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3. How We Use Your Information

We use your data only for legitimate business purposes, including:

3.1 To Deliver Our Services

• Reviewing your Application Form
• Preparing and delivering the Bridge Ark Exit Clarity Method™ Session
• Providing post-session materials, insights, or follow-up items
• Determining suitability for advisory, partnership, or acquisition pathways
• Responding to your emails, enquiries, and requests

3.2 To Maintain a Professional Relationship

• Appointment scheduling
• Sending necessary pre- or post-session materials
• Providing onboarding packs if appropriate

3.3 For Legal and Compliance Purposes

• Record keeping
• Invoices and payment records
• HMRC requirements
• Regulatory obligations

We do not sell, lease, or trade your personal information. Ever.

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4. Lawful Basis for Processing

We process your information under the following lawful bases:

• Contractual necessity – to provide the services you have requested
• Legitimate interests – to run and improve our business, maintain records, and ensure excellent service
• Consent – where explicitly required (e.g., optional newsletters)
• Legal obligation – for tax, accounting, and compliance

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5. How We Store and Protect Your Data

We store your information in secure, encrypted systems with strict access controls.

Only essential personnel or approved partners involved in service delivery (e.g., payment processors) may access your data.

We retain information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by UK law.

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6. Sharing Your Information

We may share your data only with:

• Professional service providers such as Stripe (payments) or scheduling tools
• Legal, financial, or compliance professionals, if required
• Third parties where you explicitly grant permission
• Authorities, when legally mandated

We do not share information with brokers without your permission, and we never disclose strategic or personal details to external parties.

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7. International Transfers

If any data is transferred outside the UK (e.g., a secure cloud service), we ensure that appropriate safeguards (adequacy decisions, SCCs, or equivalent) are in place.

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8. Your Rights

Under UK GDPR, you have the right to:

• Access your data
• Correct inaccurate information
• Request deletion (right to be forgotten)
• Restrict processing
• Object to processing
• Receive data portability where applicable
• Withdraw consent at any time (where consent is relied upon)

To exercise any rights, please email us at: support@bridgeark.com

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9. Cookies

Our website uses minimal essential cookies for security and basic functionality.

We do not use retargeting, behavioural advertising, or intrusive tracking.

A full cookie policy is available separately in the site’s footer.

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10. Children’s Data

Our services are intended for business owners and professionals.

We do not knowingly collect information relating to minors.

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11. Changes to This Policy

We may update this policy to reflect legal changes or refinements to our service.

Updated versions will be published on this page.

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12. Contact Us

For privacy questions or data requests:
Email: support@bridgearkgroup.com
Address: [Insert registered address]

We handle every enquiry with confidentiality and respect.